Privacy Policy

Last updated: January 1, 2024

Introduction

At Jetder, we are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

Information We Collect

Account Information

When you create an account, we collect:

  • Name and email address
  • Username and password
  • Company information (if applicable)
  • Payment information (processed securely by third-party providers)

Usage Information

We automatically collect certain information about how you use our services:

  • Log data (IP addresses, browser type, pages visited)
  • Device information (operating system, device type)
  • Application deployment data and metrics
  • Performance and usage analytics

How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process transactions and manage your account
  • Send important updates and notifications
  • Improve our services and develop new features
  • Provide customer support
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • With your explicit consent
  • With service providers who help us operate our platform
  • When required by law or to protect our rights
  • In connection with a business transaction (merger, acquisition, etc.)

Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption in transit and at rest
  • Regular security audits and monitoring
  • Access controls and authentication
  • Secure data centers and infrastructure

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and personal data
  • Export your data in a portable format
  • Opt out of certain communications
  • Object to certain processing activities

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it by law.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Questions about our privacy practices?

Our privacy team is here to help answer any questions you may have.

Contact Us